ERP Sync for a Regional Distribution Fleet
A distributor with fragmented delivery workflows replaced manual exports with an automated Wialon to ERP integration.
Customer
Regional Distribution Operator
Segment
Distribution and Logistics
Fleet
420 vehicles
Timeline
9 weeks
Challenge
- Dispatch teams exported Wialon data manually to update ERP shipment records.
- Late updates created invoice delays and route-level disputes.
- There was no reliable audit trail for data corrections.
Solution
- Implemented event-based sync between Wialon trips and ERP delivery entities.
- Added retry queue and reconciliation dashboards with mismatch alerts.
- Introduced role-based override workflow with full change log.